FAQs

What is Creative Memories?
Creative Memories is the premier manufacturer of photo-safe albums and album-making accessories, yet we’re about so much more than product. Our Consultants help others turn their lives into life-stories through personalised, one-to-one service. Creative Memories also offers a uniquely rewarding home-based business that provides joy, meaningful work, and income to over 80,000 Consultants worldwide, over 1,300 of whom are based in the UK and Eire.

Who founded Creative Memories?
Creative Memories was founded in 1987 by St. Cloud, Minnesota by Cheryl Lightle and Rhonda Anderson. Read more about Our story.

Where is the company located?
Creative Memories UK is based in Thatcham, Berkshire. Our World Headquarters and Technology Center is located in St. Cloud, Minnesota, USA.

Is Creative Memories available in retail stores?
No – as a direct selling (party plan) company, Creative Memories takes pride in the personal attention, research, quality products and premier customer service that are at the cornerstone of this relationship business. Call (01635) 294700 or contact us online to find a Consultant in your area.

Are Creative Memories products guaranteed?
Our products are made using the finest photo-safe materials and are guaranteed for a lifetime of laughter, tears… and everything in between. All album pages are acid-free, lignin-free, bleed-resistant, fade-resistant and buffered with reinforced edges. What does this mean? Quite simply, they are the best available.